Average Score (1488 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

1488 Ratings

4.9 Average

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  • Jeffrey B.10-08-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Kevin S.10-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Sheldon S.10-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Gabriela O.10-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Gabriela A.10-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Hernan A.10-01-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Julio P.09-30-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Easy-going no pressure good people, knowledgeable people

  • Brandy S.09-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    This 5 star goes to Austin Berian. I came in months back for service however turned away and told to come back in a few months. However when I returned this past weekend - my brakes and rotos needed to be replaced asap and my warranty on them recently expired which would of cost me out of pocket over $500. Austin went above and beyond to prove that if the other service rep did not turn me away I wouldn't of been in this situation and it would of been taken care of then. Extremely professional and gave me updates throughout the day. Give that man a raise!

  • Michelle F.09-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Great service!

  • Daniella T.09-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Frankie has been our service advisor for some years now and he’s always been professional, communicative and caring.