Average Score (1583 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

1583 Ratings

4.9 Average

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  • Andrew R.09-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Excellent service start to finish

  • Patrick R.09-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Meghan G in service is a fantastic service person

  • Alexandra S.09-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Meagan is always so helpful and pleasant

  • Teresa J.09-11-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Norman was very kind and quick with my walk in service. I got my car back in less than 2 hours.

  • Victoria G.09-11-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I recently brought my car in for service at Gunther Coconut Creek VW and had the pleasure of working with Austin. He was extremely helpful throughout the entire process and made sure to keep me informed every step of the way regarding my vehicle’s service. His professionalism and clear communication gave me peace of mind, and I truly appreciated his attentiveness. Thank you, Austin, for making the experience smooth and stress-free!

  • Stephen P.09-10-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Because I am treated the way a customer should be treated period

  • Hernan A.09-10-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Jo Anne R.09-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Lourdes D.09-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Hector D.09-10-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Because of the high-quality customer service and excellent service overall.