Average Score (1583 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

1583 Ratings

4.9 Average

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  • Aaron M.09-09-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Great experience will always travel from Miami to get vw coconut creek great experience

  • Amarilis I.09-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    This service center is always efficient. Everyone I encounter there is friendly and attentive.

  • Lahcen E.09-09-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Katherine P.09-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Good

  • Debra D.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Hanson was great.

  • Elizabeth D.09-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    The experience was no hassle and very customer focused

  • Lee C.09-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Saturdays service was great. I received ZERO communication from my service writer and had to guess my car was complete. The other issue is this dealer wants me the consumer to pay a % fee to use my regular credit card vs zero fee on debit card. Bad business practice.

  • Jose Y.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service was efficient and thorough. Ms. Megan was the service advisor.

  • Raquel M.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Michal D.09-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Ms. Sana is wonderful, thank you